Note: This article applies only to PaperCut Quota or PaperCut ChargeBack 6 or earlier. If you have a page count problem with PaperCut NG or PaperCut ChargeBack 7 or newer, please see the article titled Page count problems and how to resolve them.

The "Page Counting Machine" (PCM for short) is an updatable component responsible for counting pages and detecting other attributes such as page size, duplex and grayscale modes. Updates are provided to support new hardware without the need to do a full PaperCut upgrade. The concept is similar to virus detection software's DAT or Data files.

PCM updates are compatible with all PaperCut releases back to version 1.0.

How do I upgrade my "Page Counting Machine"?

The "Page Counting Machine" (PCM for short) is the component of PaperCut responsible for counting pages and determining document attributes such as paper size. Upgrading the PCM may be required if new hardware is purchased that is not supported by your current version of PaperCut. The concept is similar to Virus Detection DAT updates. To update the PCM:

Categories: Administration

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